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My Path to Becoming a Chief Automation Officer
I joke with people that I went to school to figure out what I didn't want to do for the rest of my life. It's not that I don't like industrial design; in fact, I think it's one of the few professions where someone has the chance to skillfully blend art and...
3 Ways Ops Teams Get Stuck (and How to Fix Them)
Mature companies are used to outsourcing parts of their business that grow the top line: PR for increased awareness Ad agencies to manage paid media efforts Creative shops for graphic design and video production Digital groups for website management, SEO,...
Automate to Elevate: Why Now Is the Time for ScaleWell
I didn't always want to be an entrepreneur. For a long time, I actually thought I was going to be a car designer. Back in college, one of my favorite classes was Materials and Processes. Many of my Industrial Design classmates preferred the artistic side of...
A Beginner’s Guide to Business Process Automation
One of the tenets of a successful business is productivity. By creating a system where employees can maximize their individual skills within the allotted time, your business has a greater chance of meeting its goals with relative ease. However, not...
Four Pillars of Business Growth
Two weeks ago, I had the privilege of presenting to a room full of aspiring entrepreneurs and veteran small business owners at the 10th Annual Ohio Growth Summit. As always, it was a great event and I had the opportunity to trade ideas with some incredibly...
Systems Are Like Newborns
If you've been reading this blog for any period of time, you may have the perception that systems are simple - that if you set them up once, they'll run themselves and solve all your problems in the meantime. Bad news: that's not (always) the case. This is...
Stop Trying to Do It All
Most entrepreneurs view themselves as superheroes. Faster than an Internet meme, more powerful than an assembly line, able to conquer markets in a single bound. We like to do everything ourselves because it sounds glamorous. And we're gluttons for...
Defining and Measuring Success
Why is this always the hardest part of everyone's job? Regardless of job function or industry, everyone is ultimately held accountable to the dreaded ROI questions: what defines success / were our efforts successful / what is the ROI? What makes this topic...