Home » Business Automation Glossary » Hyperautomation

Hyperautomation is an advanced approach to automation where businesses aim to automate as many business and IT processes as possible.

This is achieved by leveraging a combination of cutting-edge technologies such as AI, machine learning, event-driven software, robotic process automation (RPA), and other decision process and task automation tools.

What is Hyperautomation?

Hyperautomation goes beyond traditional automation. While standard automation might focus on singular tasks, hyperautomation looks at the bigger picture, aiming to automate complex processes end-to-end. It combines the power of multiple tools and technologies to create a more interconnected and efficient system.

Key Components of Hyperautomation

  • Artificial Intelligence (AI): Enables systems to mimic human intelligence, making decisions based on data analysis.
  • Machine Learning: Allows systems to learn and improve from experience without being explicitly programmed.
  • Robotic Process Automation (RPA): Uses software robots to automate repetitive tasks.
  • Event-Driven Software: Responds to specific events or triggers in real-time, ensuring timely actions.
  • Decision Process Tools: Helps in automating decision-making processes based on predefined criteria.

Benefits of Hyperautomation

  • Efficiency: Automates complex processes end-to-end, reducing manual intervention.
  • Accuracy: Reduces errors that might occur due to human intervention.
  • Scalability: Can handle increased workloads without the need for additional resources.
  • Real-time Analysis: Provides real-time insights and analytics, aiding in better decision-making.

Practical Applications of Hyperautomation

  • Supply Chain Management: Automating the entire supply chain process from order placement to delivery.
  • Customer Service: Using AI-driven chatbots to handle customer queries and complaints.
  • Finance: Automating invoice processing, payments, and financial reporting.